je777 Privacy Policy

je777 is an online gaming and betting platform operated for players in Bangladesh. This privacy policy ("Policy") applies to the je777 website, mobile application, and all related services.

This policy explains what information je777 collects, how that information is processed, with whom it may be shared, and what your rights are. It should be read alongside our Terms and Conditions, as both together govern the full terms of the service.

By using our website or registering an account, you are considered to have agreed to the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.

je777 collects various types of information from different sources. The categories are detailed below:

2.1 — Information Provided Directly

Information you voluntarily provide during account registration, deposit, or withdrawal:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Payment information: bKash, Nagad, Rocket, or bank account details
• Username and password

2.2 — Automatically Collected Information

When you use je777, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Page visit history and session duration
• Information collected through cookies and similar tracking technologies

2.3 — Transaction Information

Details of every deposit, withdrawal, bet, and game session are stored in je777's system. This information is used for account management, fraud prevention, and ensuring responsible gaming.

je777 uses collected information for the following purposes:

• Account registration, identity verification, and login security
• Processing deposits and withdrawals — particularly via bKash, Nagad, Rocket, and bank transfer
• Providing bonuses, promotional offers, and VIP benefits
• Customer support — providing service in Bengali and English via live chat and email
• Fraud detection and account security monitoring
• Improving service quality and developing new features
• Identifying problem gambling risks and providing assistance when needed, in line with our Responsible Gaming policy
• Meeting legal obligations

je777 never sells your personal information to third parties for commercial purposes.

In certain circumstances, je777 may share your information with the following parties:

4.1 — Service Provider Partners

Payment gateways, game software providers (such as Pragmatic Play, PG Soft, Evolution, JILI), and companies engaged for technical services may access information to a limited extent. They may use this information only to deliver the specified services.

4.2 — Legal Obligations

Information may be disclosed to relevant authorities as part of a court order, investigation, or legal process. In such cases, je777 will disclose only the minimum information required.

4.3 — Fraud Prevention

Specific information may be shared with security service providers to ensure account security and prevent money laundering and fraud.

4.4 — Corporate Restructuring

In the event of a business merger or acquisition, your information may be transferred to the new operating entity. Even in such cases, the terms of this privacy policy will remain in effect.

je777 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help remember your preferences and session information on subsequent visits.

5.1 — Essential Cookies

These cookies are necessary for maintaining login status, security verification, and core service operation. They cannot be disabled.

5.2 — Analytical Cookies

These cookies are used to understand how users interact with je777, enabling improvement of service quality.

5.3 — Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, this may affect some website functionality.

je777 takes industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transmissions are completed in encrypted form via the SSL protocol.
• Secure Servers: Data is stored in secure data centres with controlled unauthorised access.
• Access Controls: Only authorised staff can view your information, and they are bound by confidentiality terms.
• Two-Factor Authentication: The option to add an OTP-based security layer to your account is available.
• Regular Audits: System security is monitored on a regular basis.

Data retention period: Information will be retained for as long as the account is active and, after account closure, for the period required to meet legal obligations.

Every registered user of je777 has the following rights:

7.1 — Right to Access

You may request a copy of your personal information held by je777. This request must be made through customer support.

7.2 — Right to Rectification

If any of your information is incorrect, you may request a correction. This can be done via account settings or live chat.

7.3 — Right to Erasure

Subject to meeting certain conditions, you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.

7.4 — Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

7.5 — Right to Complain

For any privacy-related concerns, contact je777's customer support team. Many common questions are also answered in our FAQ section.

All je777 services are strictly for persons aged 21 and above. Opening an account by anyone under 21 is strictly prohibited.

An age verification process is followed at the time of account registration. If any user registers with false information, their account will be closed and the relevant information will be deleted.

If a parent or guardian believes their child is using je777, please contact customer support immediately.

Third-party payment services such as bKash, Nagad, Rocket, and bank transfer are used on the je777 website and app. Information you provide to these services is subject to the respective company's own privacy policy. je777 is not responsible for the data protection practices of these third parties.

Game providers such as Pragmatic Play, Evolution, and JILI follow their own security protocols. Limited information about your activity on their services may enter their systems.

je777 reserves the right to change this privacy policy at any time. In the case of significant changes, users will be notified via their registered email or app notification.

Continued use of the service after changes will be considered acceptance of the new policy.

Contact

For any privacy-related questions or requests, contact je777's customer support:

•   24/7 Live Chat — in Bengali and English
•   Email: [email protected]

To learn more about je777, visit our About Us page.